All products are sold with a 7 day guarantee against defects. Items may be returned for refund or replacement subject to manufacturer and/or Knysna Electronics restrictions. All products must be returned in original packaging, this must include documentation, warranty cards, manuals and accessories
Defective items may be returned for refund or replacement subject to the following restrictions;
- All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.
- Certain hardware items and all made to order items may only be returned for replacement and not for refund.
- If unopened goods are returned within 7 days, you will receive a refund.
